Take Control of Your Online Reputation

In today’s digital-first world, online reviews are often the first impression potential customers get of your business. CJM Business Consulting helps local businesses and service providers actively manage, monitor, and improve their online reviews — so you can shine where it matters most.

Why Review Management Matters

• Proactive Reputation Management – Don’t wait for a crisis. Stay ahead of negative reviews with smart monitoring and response strategies.
• Increased Trust & Credibility – Great reviews drive confidence and convert browsers into buyers.
• Improved Online Ratings – A steady stream of 4- and 5-star reviews boosts visibility and customer perception.
• Automated Monitoring & Responses – Our tools track mentions and reviews across platforms so you don’t have to.

Real Problems. Real Solutions.

• No More Missed Mentions – Know instantly when a review goes live — and respond quickly and professionally.
• Turn Negative into Positive – We help craft thoughtful responses that show care and build goodwill, even with unhappy customers.
• Encourage Happy Customers to Speak Up – Get more reviews from your biggest fans with smart automation and reminders.
• See Reputation Trends Over Time – Our reporting tools make it easy to see how you’re improving month over month.

Who We Help

• Local, Customer-Facing Businesses – Restaurants, salons, shops, and service-based businesses.
• Professional Service Providers – Consultants, law firms, medical practices, and beyond.
• Brands Focused on Online Growth – Anyone ready to take their reputation seriously.

What’s Included?

What Our Clients Say

“CJM helped us take control of our online reputation. We went from a 3.7 to a 4.6 average rating in 6 months — and new customers always mention the reviews.”
— Laura M., Boutique Owner